CareCognitics Platform Unique Approach:
4-Pillars For Digital Transformation
CONNECT
Like Never Before
ENGAGE
For Your Patients
IDENTIFY
Predict Patient Intent
INFLUENCE
Like A Winner
A Patient Experience
Like Never Before
We studied the proactive effort a casino VIP host makes to take care of guests in unexpected ways and combined that with digital capabilities to deliver an unparalleled patient experience.
Our digital CareAlly solution, similar to a casino VIP host, provides concierge care services with a surprising personal touch. It proactively checks on patients about their care needs, sets up proactive appointments and more with no manual effort from your staff.
In addition to this, our digital capabilities provide seamless sharing of the right information with caregivers and family members as needed.
KEY BENEFITS
Introduce Your Patients To
Unparalleled Experience
Our digital front door solution not only provides a seamless check-in experience and allows patients to easily self schedule appointments, but also addresses a huge patient concern by notifying them of potential wait times and keeping them informed along the way. It even uses the down time to provide personalized messaging all while reducing your staff workload.
Personalized
Patient Communication
Our digital workers (CareAlly) deliver personalized messages with visit summaries, congratulatory messages when patients make a better health choice, and encouragement and reminders when needed.
Strengthen Relationship
Between Physician & Patient
Simplify Care Plan
For Your Patients
KEY BENEFITS
Intelligent Care Plan That
Drives Patient Engagement
Our patented communication plan motivates patients to be proactive with demonstrable results and dramatic digital engagement rates.
Engages Patients In A
Two-Way Dialogue
Seamless Way To Share Care
Plan Across Care Team
Sharing care plan with their care takers, family members to increase visibility and improve adherence.
Patented Algorithms To
Predict Patient Intent
Our patented machine-learning algorithms continuously processes data from multiple sources which provide physicians with preventative, behavioral, and engagement insights so they can understand patient intent and enable timely interventions.
KEY BENEFITS
A Different Approach To Identifying
People At Risk
Our patented algorithm identifies patients at risk, the system notifies CareAlly (digital workers) and creates a workflow for patient outreach. Digital workers contact the patients and can coordinate scheduling the next available appointment with their doctor. When not done properly or at the right time, these events largely get ignored which can result in expensive trips to the ER.
We Make Patients Feel
Like A Winner
We use both cash rewards and experiential rewards like same day appointments, dedicated phone lines, gift cards and personalized care plans. These “care rewards” create incentives for patients to become more proactive in managing their health and rewards actions that drive improved health outcomes.
KEY BENEFITS
Activating Patients Digitally Using
Casino Loyalty Principles
Recognition and Rewards are one of the most important aspects of driving brand loyalty with both patients and staff. We customize rewards specific to a targeted patient population that:
- Strengthens patient-provider relationship
- Increases patient loyalty
- Decreases network leakage
- Better compliance and quality scores
