CareCognitics Provides a
Digital Front Door Like
No Other
Reduces Staff Administrative Burden
Elevates Digital Patient Experience
Creates New Revenue Opportunity
Improves Provider Ratings
Elevates Digital Patient Experience
Creates New Revenue Opportunity
Improves Provider Ratings
Digital Front Door Solution
Based on concepts from the hospitality industry, our digital front door solution is a gateway towards a VIP patient experience and provides continuous care year-round beyond just the in-person appointment. The Digital Front Door is a new entry point to healthcare. With automated tools for check-in, patient intake forms, payments and more, we help you deliver the experience your patients have come to expect.
Pre-Visit Key Benefits:
- Similar to an airline check-in, patients are sent appointment reminders and complete the pre-visit registration to avoid appointment delays and filling out paper forms
- Optimizes revenue by reducing no shows
- Reduces staff workload
During Visit – Key Benefit:
- Reduce Front Office Administrative burden by automating workflow
- Improve revenue collection using mobile payments
- Elevate patient Experience by reducing wait times
Post Visit – Key Benefit:
- Improves patient satisfaction and Net Promoter score
- Increase rating on physician review sites
- Improves staff efficiency freeing them up to spend more time with patients
Between Visit – Key Benefit :
- Automate digital outreach to educate patient, improve compliance, close gaps in care and improve compliance
- Incremental revenue from value-based initiatives without adding staff
- Improve digital engagement and patient experience
Select Capabilities
Digital Check-In
Benefits:
- COVID screening and Safe Patient Check In
- Great Patient Experience
- Increased Patient Loyalty
- Happy Patients -> Happy Staff
- More patient referrals
- Drives High Quality Patient Reviews
- Save Staff Hours by automating workflows
- Safer Waiting Room/No Need for Waiting Room
Technology Used:
Appointment Reminders
Benefits:
- Reduce No-Shows
- Saves Time (ie. phone)
- Satisfied Patients
- Happy Doctors
Technology Used:
No Show/Wait Time Mangement
Benefits:
- Leverages machine learning to predict no show and learn wait time patterns for individual physicians
- Automatically Notifies how many people are ahead
- Automatic Delay Notifications
- Keeps patients informed
Technology Used:
Reputation Management
Benefits:
- Improves Ratings on Physician Review Sites
- More Patients from Review Sites
- Minimize Impact of Negative Reviews
- Patient Feedback to Improve Your Practice
- Happy Staff that Receive Positive Feedback
Technology Used:
Mobile Payments
Benefits:
- Increase patient payments to increase revenue
- Save time and money sending fewer mailing statements
- Convenient for Patients
- Fewer accounts sent to collections
Technology Used:
Patient Intake (Forms)
Benefits:
- Higher Quality Check In Information into EHR
- Customizable to provider practice
- Convenient for Patients