Digital Front Door

CareCognitics Provides a
Digital Front Door Like
No Other

Reduces Staff Administrative Burden
Elevates Digital Patient Experience
Creates New Revenue Opportunity
Improves Provider Ratings

Digital Front Door Solution

Based on concepts from the hospitality industry, our digital front door solution is a gateway towards a VIP patient experience and provides continuous care year-round beyond just the in-person appointment. The Digital Front Door is a new entry point to healthcare. With automated tools for check-in, patient intake forms, payments and more, we help you deliver the experience your patients have come to expect.

Pre-Visit Key Benefits:

  • Similar to an airline check-in, patients are sent appointment reminders and complete the pre-visit registration to avoid appointment delays and filling out paper forms
  • Optimizes revenue by reducing no shows
  • Reduces staff workload

During Visit – Key Benefit:

  • Reduce Front Office Administrative burden by automating workflow
  • Improve revenue collection using mobile payments
  • Elevate patient Experience by reducing wait times

Post Visit – Key Benefit:

  • Improves patient satisfaction and Net Promoter score
  • Increase rating on physician review sites
  • Improves staff efficiency freeing them up to spend more time with patients

Between Visit – Key Benefit :

  • Automate digital outreach to educate patient, improve compliance, close gaps in care and improve compliance
  • Incremental revenue from value-based initiatives without adding staff
  • Improve digital engagement and patient experience

Select Capabilities

Digital Check-In
Appointment Reminders
Wait Time Management
Reputation Management
Mobile Payments
Patient Intake (Forms)

Digital Check-In

Benefits:

  • COVID screening and Safe Patient Check In
  • Great Patient Experience
    • Increased Patient Loyalty
    • Happy Patients -> Happy Staff
    • More patient referrals
  • Drives High Quality Patient Reviews
  • Save Staff Hours by automating workflows
  • Safer Waiting Room/No Need for Waiting Room

Technology Used:

Appointment Reminders

Benefits:

  • Reduce No-Shows
  • Saves Time (ie. phone)
  • Satisfied Patients
  • Happy Doctors

Technology Used:

No Show/Wait Time Mangement

Benefits:

  • Leverages machine learning to predict no show and learn wait time patterns for individual physicians
  • Automatically Notifies how many people are ahead
  • Automatic Delay Notifications
  • Keeps patients informed

Technology Used:

Reputation Management

Benefits:

  • Improves Ratings on Physician Review Sites
  • More Patients from Review Sites
  • Minimize Impact of Negative Reviews
  • Patient Feedback to Improve Your Practice
  • Happy Staff that Receive Positive Feedback

Technology Used:

Mobile Payments

Benefits:

  • Increase patient payments to increase revenue
  • Save time and money sending fewer mailing statements
  • Convenient for Patents
  • Fewer accounts sent to collections

Technology Used:

Patient Intake (Forms)

Benefits:

  • Higher Quality Check In Information
  • into EHR
  • Customizable to provider practice
  • Convenient for Patients

Technology Used: